Let's Solve Your HOME SECURITY Problems!
Book a time now for a simple home visit consultation or to schedule a service. We're here to help!
Book below!
Date & time
that works for you!
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We understand that your home is your sanctuary and your time is valuable! LATE EVENING AND WEEKEND BOOKINGS AVAILABLE. We are open six days a week, Monday - Saturday, from 9:00 AM to 9:00 PM.
We will provide you with free advice and recommend the best solution to your problem.
homeVISIT. Simplified.
We will answer all your questions!
We will identify the possible cause of the malfunction and recommend solutions!
We will suggest most reliable and cost effective solution!
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Step-by-Step Process
- 1. Pick an available date and arrival window based on homeFORT live calendar availability.
- 2. Fill and submit homeFORT Booking Form.
- 3. In 30min you will receive confirmation email from homeFORT with bookings address, date and time of the visit, as well as our technician's name and contact phone number. (Please check your spam folder if email is missing)
- 4. Day before technician's visit we will send you a reminder about next day's booking.
- 5. An hour before visit our technician will call you to let you know estimated arrival time.
Step-by-Step Process
- 1. The "On the Way" Notification. The customer receives an text message or phone call when the technician leaves their previous job.
- 2. Arrival & Initial Assessment. Upon arriving, the technician introduces themselves, confirms the reason for the visit and do the diagnostic walkthrough with customer.
- 3. Digital Estimate & Approval. Technician present service total price estimate including detailed cost breakdown and specific time when work wll be carried out. The customer reviews the estimate and provides a signature to authorize the service.
- 4. Performing the work. The technician completes the authorized work using the tools and parts from their service vehicle. If a specific part is out of stock, they will use their digital system to check local warehouse inventory and schedule a follow-up visit. We finish 90% of bookings the same day.
- 5. Demonstration & Verification. Once fixed, the technician tests the equipment in front of the customer to verify that the problem is fully resolved and customer is fully satisfied.
- 6. Contactless Payment: The technician finalizes the invoice on their device. The customer can swipe or tap a card using a mobile card reader brought by the technician.
- 7. Automated Receipt & Warranty. The system instantly emails a detailed digital receipt, itemized invoice, and any applicable parts and labor warranty terms to the customer.
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Reschedule:
- Go to homeFORT Booking Calendar and choose new time, in Booking Form ''more details'' specify your previous booking ref. nr. that you would like to update visit time and date. In 30min you will received confirmation email with full details about booking updates.
Cancel:
- Go to ''Request a callback'' section and fill the form.
- Booking a technician's visit at your address is free of charge.
- Technician's diagnostic walkthrough at your property and calculation of price estimate is free of charge.
- Customer only pays after work is finished, verified and official invoice is provided.
The customer can swipe or tap a card using a mobile card reader brought by the technician.
- Automated Receipt & Warranty. The system instantly emails a detailed digital receipt, itemized invoice, and any applicable parts and labor warranty terms to the customer.
Depending on the business, the booking widget may ask for a credit card to hold the slot, charge a deposit, or require full payment online ahead of the scheduled home visit.
Depending on the business, the booking widget may ask for a credit card to hold the slot, charge a deposit, or require full payment online ahead of the scheduled home visit.